Short Sales

Broker Feedback on HomeTelos LEO Program

Earlier this week, I contacted one of our brokers to inquire about a property status. At the end of our discussion, the broker informed me about a new program he was working pertaining to the HomeTelos LEO program.

He stated he has received several referrals so far and has been pleased with the results. He continued to state that this program is a great solution for homebuyers who are at risk of default. In addition, he mentioned how smooth the processes have been and is excited about this program.

The HomeTelos LEO program avoids the hassles and delays of a traditional short sale due to pre-approved terms established up front with the lender servicing the loan; therefore, providing an overall pleasant experience for all parties involved.

How To Determine The Market Value of a Home, Part 1

We are all aware of the recent decline in home values.  In fact, our current economic condition is largely a result of this issue, so determining the correct “market value” of a home is essential to both buyers and sellers.  No buyer wants to pay more for a home than it is worth and no seller wants to sell their home for less than it is worth.  In addition, lenders also need to determine the market value of a home before they provide the funds to purchase or refinance it.  As a former real estate agent, I have seen first-hand how market value is determined and exactly how it works.  It can be a wonderful thing for some and a devastating thing for another.  If I had to share the truth about how to determine the current market value of a home with a family member, my best friend or anyone that trusts me, I would tell them what I am about to tell you.

First and foremost, the market value of a home – like anything in the market – is determined by what a willing buyer is willing to pay and what a willing seller is willing to sell.  If you list your home for $200,000 and all the buyers in the market are only willing to pay $150,000 for it, then you will not be able to sell it for $200,000.

I was in the grocery story one day and the lady in front of me paid $16 for an organic watermelon.  I was stunned because I would never pay $16 for a watermelon; unless of course I was starving and the $16 watermelon was the only food item on the shelf, then I would gladly pay that price, or more.  The same scenario occurs in the real estate market.  Demand determines the price.  During the peak real estate market home prices escalated because there were more buyers in the market than homes.  Because demand was high, prices were high.  Today, demand is at an all-time low, so prices are low.  Many have lost their jobs, the economy is uncertain and fewer people are in a position to purchase a home. If you are a seller, this means that the market value of your home is not determined by what you paid, what you owe, what you want or what you need.  The value is determined by what a consumer is willing to pay “today”.

If the market value of your home has declined since you purchased it there is a good chance that you owe more on it than you can sell it for, i.e., you are “upside down” on your mortgage.  If you need to sell it, then you will either have to come to the closing table with cash to make up for the shortfall, work out a resolution with your lender, or face foreclosure.  If you are unable to pay for the shortfall then you could qualify for a “short sale” with your lender. HomeTelos works with various lenders in a new innovative, pre-approved program called the Loan Exit Option program (LEO) in which your lender may approve the sale of your home to a buyer for less than you owe and forgive the shortfall.  Read more about this program in my blog post titled HomeTelos LEO – Real Benefits for Homeowners, Agents and Lenders. 

In Part 2 of How to Determine the Market Value of a Home, I will share with you how you can determine the actual “value” or “price” you can expect to sell or purchase a home for.  This method is known as a comparative market analysis and it uses real market data to determine an approximate “price” or value of a home.  If you are a seller, understanding this market data analysis will help you not only know what price to list your home for, but ultimately, how to sell your home at the highest market price in the shortest amount of time.  If you are a buyer this same method will help you purchase the best house possible at the best possible price.  Until then, check out the additional helpful information on our HomeTelos blog. 

Buying My First Home … Is a short sale right for me?

I’m a first time homebuyer, learning new processes and the steps to take in buying a home.  My wife and I are gathering information from all different sources.  It is sometimes frustrating, but we are excited at the same time.  I know that in the end it will all be worth it. 

Below is a chronicle of one of my recent experiences …

My wife and I found this house on the market which was perfect for our family.  We had been searching for more than a month.  We made an offer and it was accepted by the seller!  Wow, we got so excited!  We couldn’t believe our offer was accepted! 

We did all we should be doing as far the paper work, completing the contract package, earnest money, pre-qualifying, etc.  Everything was going smoothly.  We received an executed sales contract and completed the inspections.  Suddenly two weeks after receiving our executed contract, my agent contacted us and said, “We’ve got bad news from the seller.  Your contract has been terminated/cancelled due to “unknown title issues”.  No further information was given.  My wife and I couldn’t believe this could be happening… everything was going smoothly. 

After receiving the news, we were very sad and disappointed but decided to start back into searching for properties. Again, we found another property.  Yeah!  I told my wife – this is perfect, the listing price, nice area, big house, built in 2006, recently listed.  We were so excited again and were ready to view the property and submit an offer. 

I contacted the listing agent and asked if the property was active.  She said it was available and newly listed on the market.  I told her I was ready to make an offer.  Then she says, “Just to let you know, this a SHORT SALE property.  If you make an offer you’ll probably close within 2-4 months.”  The first thing that pops in my head, Short Sale – oh, no!  I told her to let me do some more investigation and discuss with my wife.  “By the way”, I said to the agent, “Did you know the company I work for is offering a HOMETELOS LEO PROGRAM to homeowners like your client who are going through a short-sale process?  It has been a successful program for homeowners who qualify.”  I explained the process to the listing agent and she said it sounded like a very interesting program and she would check it out at www.hometelos.com. 

After hanging up the phone, the first thing that I thought about was if the homeowner knew they could do their short sale with a successful program like our HOMETELOS LEO PROGRAM, it would be much easier for me.  I was confident the purchase and closing would happen sooner than a normal short sale, and would also benefit the homeowner and listing agent by successfully selling the home with no hassles.  Unfortunately, since the listing agent could not guarantee a quick close, we were forced to give the purchase a lot of thought and consideration. 

Like I said before, we did some investigation and gathered information about the short sale listings from different sources.  Although we really liked this house and wanted to make an offer, we had a limited period of time.  So for right now, we’ll need to skip this one.  If only the homeowner and their bank were able to use a wonderful program like LEO – it would be a different story.  Our goal is to purchase our first home before Dececember 1, 2009 so that we can receive the IRS credit of $8,000 for first time home buyers. 

So here we are, still searching for a home…wish me luck!

BidSelect Search Results Get a Facelift

Pictures are worth a thousand words … so true.  And I’m happy to say that BidSelect.com now includes thumbnail images for listings on its search results page!!  With some minor adjustments, we were able to improve the look & feel of the page and reduce the actual listing size without sacrificing too much information.  Just look at the difference …

Search Results – BEFORE 

 

 

 

 

 

 

Search Results – AFTER

 

 

 

 

 

Additional modifications and features include:

  1. Listing Details – 3 opportunities to view more details by clicking on 1) thumbnail image, 2) listing address, or 3) more details link in the comments.
  2. Comments – Only a portion of the description is displayed, giving buyers a hint of information with an easy way to view more details.
  3. Virtual Tour – A 360 degree icon indicates when there is a virtual tour available.
  4. Bid Deadline – Properties listed with an initial bid period now show a time remaining message in red.
  5. Property Type – Hover over the character and we display the definition.
  6. Pagination – Available at the top and bottom of the page.  Navigate to the << beginning or end >> of search results.  Page through results one page at a time with Previous and Next options.  Up to five (5) page links displayed at once so its easy to skip around.
  7. Sort – Options are now displayed in a dropdown field above the first listing, with an option to select ascending or descending order.

We’re confident you will like the new look, and its just the beginning of brighter days for buyers and sellers.  Share your thoughts by posting a comment to this blog post.  Or, you can visit www.bidselect.com and comment directly through the website.  Just click on the Dialog link in the lower righthand corner.  You can rate the page and/or provide comments.

HomeTelos LEO – Real Benefits for Homeowners, Agents and Lenders

HomeTelos LEO (Loan Exit Option) has been working with qualified homeowners to eliminate their mortgage and provide an alternative to the traditional short sale since October 2008.  During that time, 33 properties have been successfully sold with the following feedback from participating listing brokers:

“It was a great program.  I hope to be able to participate in more transactions.  This is the way to do a short sale.”

“I was impressed with the fact that the timelines were adhered to.  The cooperation from the seller and that of HomeTelos was superb.   My transaction starting with the listing to the closing was very smooth.  I was able to price the property at market value, received four (4) offers and ended up closing it with a cash deal in a very short period of time.”

“This program is great.  The homeowners are happy the agents are happy and most importantly the buyers are happy.  Real Estate agents are pleased to show their clients these properties, they know it is priced correctly and their buyers will receive a quick response.  Local escrow and title companies are involved which make the other agents and businesses happy.”

“Excellent.  The homeowner was cooperative.  The property was well maintained, the pricing was in line with my BPO, the sale occurred quickly and closing happened on time.  I think this program is great!!!  It is significantly better than a normal short sale process.”

“I  would rate this program very high. I specialize in short sales and bank owned properties. My traditional short sales are taking on average six months to get closed. This home took less than ninety days to sell. The buyer’s agent knew the price was an approved price which helped tremendously, and I believe the bank will gain a better offer with an approved price up front. The borrower/seller was very cooperative. It was so nice to have the bank already have all of his financial paperwork and already have it reviewed in advance. “

“From a scale of 1-10.  HomeTelos is a “10”. The homeowner involvement is crucial for this program to work. If this home was not “prepped” for showing we would not have gotten an offer this quick.  The homeowner was on board with the program 100% from the beginning and that is what made it successful.”

It is obvious that the current “as is” short sale process needs improvement.  HomeTelos LEO has developed a process that eliminates many of the headaches and pitfalls encountered by real estate professionals and homeowners who are desperately searching for an answer to their housing situation. We’ll continue to keep you updated on the latest news from this amazing program and the response of the real estate community to an alternative that finally addresses their frustrations and need for an easier, timelier resolution to the short sale dilemma.

Facing Foreclosure? 5 Things You “CAN” Do

Many Americans are either facing foreclosure, behind on their mortgage or upside down … owe more than they can sell their home for.  If you are one of those people, here are 5 simple things you “can” do to deal with the issue and find a solution or resolution. 

1.    Don’t Put off Dealing with the Issue.  Or as some would say, “don’t be in denial about it.”  The worst thing you can do if you are behind on your mortgage or facing foreclosure is to avoid the issue and do nothing.  We are going through one of the most challenging financial times in years and becoming paralyzed by fear is not the answer.  In addition, you should be careful to avoid falling into the trap of believing “you’re the only one” or “you’re a failure” because you’re in this situation.  Financial challenges happen to the best of us. The good news is, you can recover and rebuild later.  For now, take responsibility, own up to the situation you’re in and don’t let fear and avoidance control you.  It never accomplishes anything constructive. 

2.    Consult a Real Estate Agent.  If you need to get out from under your mortgage, talk to a real estate agent you know and trust.  Real estate agents are professionals and they can give you an idea of the market value of your home and the actual costs involved in selling it.  Even if your home is not market ready and needs a lot of work, they may know someone willing to buy it as-is … even if it is not in perfect shape.  Real estate agents can also help you be realistic about the value of your home.  If you are truly upside down and can’t sell your home for what you owe on it, they will tell you.  This can be the first and easiest step to taking responsibility and finding out what your options are. 

3.    Seek Advice.  Once you know the market value of your home, the costs involved and whether you can sell it or not, seek advice from trusted friends or professionals like an accountant, attorney or financial planner. Renting your home instead of selling it might be an option, so get some good advice before making a life-changing decision like selling your home.  The hardest thing for many people to do is to ask for help but it’s the BEST thing you can do.  It is much easier to face a challenge of this magnitude with someone else than by yourself.  Think of your favorite stories or movies.  There is always a “fellowship” of some kind.  Frodo and Sam, Dorothy, the Tin Man, Scarecrow and Lion, the four siblings in Narnia.  Don’t try to go it alone.  No one ever succeeds alone.  Get some good advice and support from others. 

4.    Call Your Lender.  If you find yourself upside down and can’t sell your home for what you owe, call your lender and ask them what are your options.  Many lenders are willing to work with homeowners on the terms of repayment.  Some are not, so a phone call to them is essential.  If you have fallen behind on your payments and they are calling you, talk to them … and most of all, don’t avoid them.  If they are uncooperative or have turned your account over to a collection agency, know your rights under the Fair Debt Collection Practices Act (FDCPA).   

5.    Call HomeTelos.  If you truly need to get out from under your mortgage and owe more than you can sell it for, you may qualify for the HomeTelos Loan Exit Option (LEO) program.  The goal of the Loan Exit Option program is to exit your mortgage loan by completing a pre-approved “short sale” at a pre-determined price.  A short sale results when a homeowner sells the home for an amount that is not adequate to repay the mortgage loan, but the mortgage lender agrees to accept the sales proceeds and release its lien. The lender typically accepts the sales proceeds in full satisfaction of the borrower’s loan, thus helping you to avoid a foreclosure on your credit record. HomeTelos LEO Program short sales are pre-approved by the mortgage lender so they are very different from a traditional short sale. Homeowners participating in the LEO program BEGIN with a letter that defines the lender’s loan settlement terms. This letter includes a minimum sales price for the home based on its current market value, thereby avoiding all the delays and headaches of most short sales. For more information on the LEO program and to find out if you qualify, you can call HomeTelos at 1-866-99Telos between 8:00 and 5:00 central standard time. 

Facing foreclosure can be one of the most challenging and stressful events you ever face, so seek good professional advice, take responsibility and don’t try to go it alone.  You need help navigating this situation and there are many options to consider. 

Short Sales – Good Decision? (Part 3 of 3)

In parts 1 and 2 of our short sale blog, we discussed the initials steps in preparing your file for a short sale. Because of the state of the mortgage industry today, many individuals have opted for this route in trying to alleviate themselves of the financial responsibility of a home mortgage. As was noted, this route is usually a great scenario for the homeowner, but the lender is usually less responsive to your requests for a short sale. This is primarily due to several factors: (1) There is an abundance of short sale requests because of the state of the economy, the crater of the subprime market, and the rate adjustment of Adjustable Rate Mortgages; (2) Many loss mitigation specialists are not bonused on short sales rather on loan modifications. Many times these individuals will not assist you from start to finish on a short sale. Rather, your file is held in “suspension” until a foreclosure takes place; (3) The ease of a foreclosure is the path of least resistance many lenders prefer to take rather than allow you to sell your home through a short sale.

When we finished the last blog, we had presented your full file to the lender and they had in turn packaged your offer and HUD-1, your current financial package, and the BPO from a third party. As we discussed, the presentation of a FULL FILE to a lender is imperative. Because of the influx of so many short sales in the market, lenders will often put aside partial files and present full files to the investor. The presentation of a full package to the investor is critical because many times you are racing against the foreclosure clock. In many states it take 6 to 8 months for a home to fall into foreclosure. However, I have seen lenders foreclose on properties in as little as 4 months from the first missed payment. Each state has its own laws governing the steps of a home foreclosure, so it would be in your best interest to research the timeline to eleviate a certain missed opportunity for a short sale.

Once the investor has researched your file, he will more than likely accept the offer. Many times lenders don’t present offers that are off the mark of the third party BPO. This saves everyone time and allows all parties to follow through with the sale of the home. Once the investor has accepted the offer, the lender will then prepare an acceptance letter of the offer. The acceptance letter will be based on the offer that was outlined on the HUD-1 that was submitted with the offer. It is imperative to note that the investor approves the offer based on the information in the HUD-1. Always double check the title officer’s work on the HUD-1. You want to make sure of this because contracts vary from state to state, but the HUD-1 is the universal tool all of them use to approve, deny, or counter a contract.

Generally, the buyer has 30 days from the acceptance of the offer to close the transaction. The items that will need to be collected during the review of the contract are: (1) A current title run by the title office. Because there can be multiple liens (mechanics liens, federal tax liens, HOA liens, etc) placed on a property, it is imperative to have a run sheet detailing a clean chain of title; (2) HOA resale certificate (if applicable). If the HOA has had to mow your lawn or fax a fallen fence, etc., they will many times not issue a resale certificate because of these infractions. These items will of course need to be paid and brought current to sell the home; (3) Communcation of the buyers lender. Because of the current mortgage market, you do not want to jump through so many hoops in the preparation of sale only to find out that the buyer can no longer qualify for the home because he/she has had credit problems in the interim or did not sell their previous home. Remember, the squeaky wheel will always transition yourself into a smooth sale of your home.

I will finish this final blog with a question that I always receive from short sale selling participants: am I going to be responsible for the deficiency between what is owed and what I sell my home for? The answer is: maybe. The reason for this is that it all depends on what your home is classified as: a homestead or investment property or second home. If your home is homesteaded, under the Debt Forgiveness Act of 2007, “…..the Act allows exclusion of income realized as a result of modification of the terms of the mortgage, or foreclosure on your principal residence.” (You can read more on this at www.irs.gov). If your home is an investment property or a second home, you will be responsible for the deficiency in the loan. Many times the lender will issue you a 1099-A and will write off their loss. You will then be responsible for the taxes as a result of the sale. Please remember, you will receive a deficiency whether you sell your home in a short sale or you allow it to go to foreclosure. Its much easier to erase late payments from your credit than to erase a foreclosure. Some lenders will place a judgement on your credit. The problem with this is that the judgement goes away in 10 years unless it is renewed. This is usually too much for a lender to keep up with.

I hope that this three part series has been a good tool to prepare yourself for a short sale. If you have any questions regarding the contents of this blog or would like to discuss other options for your home, feel free to contact me at tteichelman@firstpreston.com. Thank you.

Short Sales – Good Decision? (Part 2 of 3)

In part one of this discussion, I talked about the initial steps that are involved in starting a short sale process. As with all short sales, this option is not necessarily the first line of defense a lender wants to take in releasing the lien and ultimately your financial responsibility in a property. The path of least resistance for any and all lenders is a loan restruction (some use the name loan modification). Although a loan modification sounds like a great idea, most individuals who have either lost their job or the ARM that the lender has placed them in is not the best route to take in relieving your financial responsibility to the lender of your property. A short sale is usually a great option for a home owner who just needs to get out of the loan they are in. With a sagging housing market and lenders going out of business daily, reselling this asset can be tough.

Another item of importance that was discussed in the last blog was preparing the paperwork that is necessary for a bank to approve a short sale. This paperwork includes: the last two years of tax returns, current pay stubs, bank statements, 1099 forms, and utility bill information. This collection of data is critical in that it demonstrates to the lender that you can no longer keep up with the current note on the property. This data is also important in that it shows that you are willing and able to disclose your financial history to the bank to show them that you want to work with them to sell your home so that they don’t necessarily need to take the home to foreclosure.

Once your financial history is gathered and you have put together a detailed financial spreadsheet for the lender, your next order of business is to get the home up on the market. If you have not already done so, contact your listing agent and begin pulling comparables of surrounding home sales in your neighborhood from the past six months. This, just behind the collection of your financial data, is another critical step in selling your home. Many agents who list homes concentrate on listing your home for as much as they possibly can to not only pay off your lien, but to put extra dollars in your pocket. In the short sale scenario, all liens on the property are taken out of the equation. What the bank wants to know is the current market condition of your home. The seasoned listing agent who pulls comps should concentrate on the lower end of the market. This will solve two problems in this tight market: (1) it will bring you a ton of showings and potential offers; and (2) it will show the lender that you have a viable property that can be sold without sending the home to foreclosure.

Of course with a home priced at the bottom end of the market, you will get a lot of investors and individuals who want to place low bids on the property. This is okay. Take ALL offers and submit them to the bank. Before the offer is submitted to the bank, you must accompany it with a HUD-1 settlement statement. This is a universal tool all title companies around the nation use to disclose to both parties, the buyer and seller (and in this case your lender), as to who will pay for what and what the net profits will be at the end of transaction. Contact your local title office and have a title officer prepare this settlement statement. Instruct them to treat the sale of the home as if there are no liens on the property. Once the settlement statement is prepared, submit the signed offer from both the buyer and seller, accompanied with a prequalification letter or proof of funds AND your full financial package to the lender.

An important item to relay to the buyer is that they need to understand that the short sale process is not a fast transaction, it is usually a marathon. If you haven’t already been getting the phone calls from the lenders collection department, you soon will. Keep in mind that the loss mitigation department whom you are dealing with is completely separate from the collection department. The right hand doesn’t necessarily know what the left hand is doing. When you do get a collection call, indicate to them that you are requesting a short sale from the lender and that you have been working with loss mitigation. This may slow the calls, but it certainly won’t stop them.

The next step to the process is another very important step. Now that the lender has received your full file, they will order a Brokers Price Opinion (BPO) on your property. This is done by an independent third party, usually a local agent, who will drive by the property and pull various comps in the neighborhood as a way of indicating to the bank if the offer you are getting on your property falls within what they call “fair market value”. The reason why this step of the process is so critical is that that particular agent or appraiser can float or sink your transaction. If he decides to pull from the top of the market and you have pulled from the bottom of the market, there may be too much variance in the asking price to make the deal go through. This is why I like to meet them at the property to discuss the comps that they are using. This is also why you want to hire the “squeaky wheel” agent because they are the individuals who will meet the appraiser or agent at the property to push for a price reduction based solely off of the comps they pull in the neighborhood.

After the bank has received the BPO from the agent or appraiser, the lender will now put your entire portfolio, along with the third party appraisal into a package, and submit it to the investor for review, and hopefully approval. The investor is the individual who has actually loaned the bank the money for their loan to you. They are the only individual in this case who can approve, deny, or counter the offer on your property.

In my third and final discussion in this series, I will discuss the final phase to the short sale: the closing of the transaction and the long term ramifications of the shot sale process.