Real Estate Services

FHA Appraisers Needed

HomeTelos is hosting an open solicitation for FHA roster appraisers to provide local valuation services.  To be be considered as a HomeTelos Listing Appraiser, interested parties should complete our online registration process.

HomeTelos, L.P., a Dallas-based real estate services and technology firm, and approved GSA Schedule Contractor, has been selected by the United States Department of Housing and Urban Development (HUD) to provide new and advanced marketing strategies to sell HUD’s single-family residential portfolio in five geographic regions encompassing Alabama, Arkansas, Colorado, Delaware, District of Columbia, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Mississippi, Missouri, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia, including Puerto Rico and the U.S. Virgin Islands.

The snow has melted and it smells like Spring

The snow has melted, the birds are chirping, flowers are blooming, the grass is growing and it smells like Spring. With all these wonderful transitions from the past months comes Spring indoor and outdoor chores. Here are a few reminders to assist:

  • Take a walk around your home and inspect the walls for any irregularities that might need repair
  • There might be a need for brick and mortar repair or paint touchup
  • Caulk around windows
  • Mulch flowerbeds
  • Fertilize yard
  • Prune shrubs
  • Clean gutters
  • Check attic for ventilation and remove any critter nests
  • Have A/C serviced
  • Drain and flush hot water heater
  • Perform maintenance or service garage door and opener

Be proactive and maintain your property in the best possible condition.

Is it time to flush your water heater?

The flushing of your hot water heater should be part of an annual home maintenance program. Draining water out of the tank flushes out sediments that settle to the bottom of the tank. The flushing helps ensure safe, energy efficient operation of your water heater. Additionally it helps to extend the useful life of the unit. The service can be done professionally or consider it as a do it yourself project with the following recommendations.

To flush the tank:

  1. For electrical water heaters, turn OFF the power at the circuit breaker. For gas water heaters, turn the thermostat on the unit to the PILOT position.
  2. Connect a garden hose to the drain valve at the bottom of the tank, and put the other end either in a 5-gallon bucket, a floor drain, or run the hose outside.
  3. If you have a recirculation pump for your hot water system, then turn this off.
  4. Shut off the supply valve for the cold water inlet to the water heater.
  5. Open a HOT water faucet in a sink closest to your water heater, and open another HOT water faucet in a sink that is at the highest point in your house (NOTE:  Just a little water will flow out, since you have shut the water supply valve to your hot water heater in the step above).
  6. Open the pressure relief valve at the top of the tank (you might want to place a rag or small bowl under the vent pipe to catch any water drops that might come out).
  7. Open the drain valve on you tank and drain 1 to 2 gallons from the tank.  NOTE: The water coming out of the garden hose will be scalding hot so be careful that the water doesn’t splash anywhere except in the bucket, drain, or outside.  As the water begins to drain out, you will probably notice some small scale or sediment in the water.

To re-fill the tank:

  1. Close the drain valve and remove the garden hose.
  2. Close the pressure relief valve at the top of the tank.
  3. Open the valve for the cold water inlet to the tank, and you should start to hear the tank fill with water.
  4. Watch the faucets that you opened in the house.  After you begin to get a steady stream of water from the faucet, shut that faucet.
  5. For electric water heaters, turn the power back on, and for gas models, turn the thermostat on the water heater back to its ON position.
  6. If you have a recirculation pump, then turn it back on.
  7. Double check that the drain valve is tight.

TEST PRESSURE RELIEF VALVE:  The pressure relief valve is at the top of the tank, with a drain tube extending down from it.  To test the valve, with the water supply valve to your water heater in the open position (i.e., its normal operating position), place a bucket under the vent pipe for the valve, then lift the lever on the valve for a few seconds to let water flush out through the valve.  If little or no water flows out, or if the valve doesn’t shut off, then replace it.  NOTE: The water coming out of the vent pipe will be scalding hot, so be careful that the water doesn’t splash on you.

Marketing a house (part 3/3)….

The Realtor representing the seller will place the house in a Multiple Listing Service (MLS), which allows a network of other local Realtors to pull up properties for sale by certain specifications. In addition to the local MLS, a home may be placed on a variety of websites for maximum exposure, many of which will offer detailed property information and contact information to set up a showing. Although a house may be marketed well, it does not mean that a sale is imminent if the home is overpriced.

Prepare your home for cold weather

Fall is upon us and now is a good time to prepare for the winter.  Below are a few items to consider before it’s too late: 

1) Furnace InspectionCall an HVAC professional to inspect your furnace and clean ducts.

2) Get the Fireplace ReadyIf the chimney hasn’t been cleaned for a while, call a chimney sweep to remove soot and creosote.

3) Check the Exterior, Doors and WindowsUse weather-stripping around doors to prevent cold air from entering the home and caulk windows.

4) Prevent Plumbing Freezes Insulate exposed plumbing pipes.

5) Prepare an Emergency KitStore extra bottled water and non-perishable food supplies (including pet food, if you have a pet), blankets and a first-aid kit in a dry and easy-to-access location.

 

HomeTelos LEO Program Achieves Market Success as Foreclosure Alternative

US-TX, Dallas, October 21, 2009 – HomeTelos Loan Exit Option (LEO) program has demonstrated market success as an effective approach in avoiding foreclosure for borrowers, investors, and mortgage servicers.  The LEO pre-foreclosure home sale program is faster and has significantly higher closing success rates than traditional short-selling programs. The HomeTelos LEO system aligns the interests of borrowers, servicers and other interested parties through its unique workflow management system, which qualifies properties for pre-foreclosure sale.  When qualified, LEO then facilitates property sales through its dynamic online marketplace that brings motivated sellers & buyers together.   Mortgage servicers can better help borrowers avoid foreclosure through HomeTelos’ integrated and streamlined LEO system and processesCostly, frustrating, and ultimately unsuccessful sales efforts are avoided without heavy staff demands being imposed on servicing operations.    

Since LEO’s launch last year, LEO properties upon listing have averaged 37 days on market, 4 offers per property and sales prices that average 96 percent of list price.  A key to this success is real-time communication between real estate brokers, servicers and investors, allowing LEO to average only 3 days from  buyer’s offer submission to servicer’s acceptance or rejection.  According to a Florida borrower, “we were getting nowhere, losing our job then our home.  We appreciated the quick action in getting our short sale resolved in this market”.  LEO provides loan servicers with assurance that the property is widely marketed, offers represent real market value and that closing issues are resolved in advance.  Borrowers avoid foreclosure proceedings, critically damaged credit ratings and the threat of lender recourse for loan payment shortfalls. 

According to HomeTelos President Stephen Polley, “LEO’s success is driven by its breakthrough combination of innovative technology and re-engineered workflow processes for achieving the combined critical objectives of servicers, borrowers and other interested parties.  LEO provides a way for families under financial stress to have a mortgage option that allows them to relocate with dignity.”  

The Loan Exit Option (LEO) system process is patent pending.  

About HomeTelos, L.P.:  HomeTelos is headquartered in Dallas, Texas and specializes in the development and support of web-based solutions which support the management and marketing of real estate assets, including pre-foreclosures and foreclosures.  For more information, visit www.hometelos.com or call (888) 676-9200.

4 Important Things You Should Know When Purchasing a Home

Purchasing a home is one of the most important personal and financial decisions you can make.  If you are about to make this decision you should take the time to get educated about the process because there are a lot of legal and financial ramifications involved.  Here are four basic, but important things, you should know and do before signing a contract to purchase a home. 

1.  Choose the Right Lender and get Pre-Approved.  This has always been the most important thing to do before buying a home, but today it is even more important with all of the recent changes and restrictions in lending.  The bottom line is this:  if your lender cannot close your loan on the day of closing you cannot purchase your home.  Most importantly, if this happens on the day of closing, you will be in default and can be sued in a court of law.   All real estate contracts have default language and you should read those paragraphs and know the penalties for default before signing. 

When choosing a lender, the worst thing you can do is go online and choose a lender that you know nothing about.  The best thing you can do is ask your real estate agent to recommend a lender.  Good real estate agents have established relationships with two or three reputable lenders and they can give you a good referral.      

Choosing the right lender is also important because they can determine up front if you even qualify to purchase a home.  Otherwise, unless you have the cash to purchase a home, you cannot buy a home without a loan.  If you are not pre-approved you will waste your time and the agent’s time looking for a home.  Any good real estate agent will require a pre-approval letter, or proof of funds for a cash purchase, before they start showing your homes.   This is customary and reasonable. 

2.  Choose a Good Real Estate Agent.  Next to choosing the right lender, you should choose a good real estate agent to represent you.  This is always a tough decision because there are no real standards or criteria to follow.  You can often find a good referral from friends or family who have used them and had a good experience.  Try to choose an agent with at least 2 or more year’s experience.   The most important factor is their real estate education.  There are numerous opportunities for agents to learn but not all of them take advantage of those opportunities.  Try to choose an agent that is knowledgeable and education-minded.  It is also a good idea to choose an agent that is part of a larger brokerage firm; that way if legal issues arise they usually have a good support system for resolving issues or for mediation.  

3.  Termination and Contract Deadlines.   Once you are under contract you should always know your contract deadlines.  As a buyer there are usually several options for you to terminate the contract without losing your earnest money.  Once those deadlines have passed, you “may” still be able to terminate, but you will forfeit your earnest money, which in most cases can be $1000 or more.  A few of the basic termination deadlines are financing deadlines, the option or inspection period, receiving HOA information, the survey or the Seller’s Disclosure Notice.   The financing deadline is very important because after that time period passes, you cannot use financing as a reason to terminate – which is the most common reason buyers terminate.   Most financing deadlines are 14 to 21 days after the contract is signed and executed, whereas the contract deadline is normally 30 to 45 days after it is signed.  That means if your lender determines on day 30 they cannot close your loan, you could lose earnest money.  It is important also that you inform your lender of the financing deadline.  Always look over your contract and highlight the phrases that contain the words “… this contract shall terminate.”  That way you’ll know all you termination options.
 

4.  Know Your Cost.  Before signing a contract, always know what your out-of-pocket costs will be.  As a buyer, there are thousands of dollars of costs associated with a home mortgage and your lender, by law, is required to provide you with a Good Faith Estimate (GFE).  The Good Faith Estimate will break down all of the costs associated with your mortgage, as well as, show you what your monthly payment, taxes and insurance will be.  You should look over the GFE carefully and have your real estate agent look over it to make sure the costs are reasonable and customary.  In addition, you should look over it to see how much money you will be required to bring on closing day and most importantly, how much your monthly mortgage payment will be.  You should know these costs before you even begin to look at houses.  That way you will know if you have the cash necessary to purchase a home and most importantly, if you can afford the monthly payment.  During the pre-approval process you should tell your lender how much you can afford for a monthly payment and how much cash you have for a down payment and for closing costs.  Once your lender knows this, they can give you the price range of homes you need to look at in order to stay within that monthly payment.  As a buyer, it is your responsibility to know the costs and what you can and cannot afford. 

Purchasing a home is a big decision and there are numerous other things that are important as well, and trying to navigate the process on your own is not a wise decision.  Just as you would hire an attorney to represent you in court or a doctor to treat a serious illness, you should choose a real estate professional and a reputable lender to represent you and provide you with good professional real estate advice.   

HomeTelos LEO: On the Cutting Edge of Something Great!

Comment from a Platinum performing agent in Los Angeles, CA:  “Nothing is forever in this business and your ability to adapt to the changing marketplace will ensure your survival.  I think the move to focus on LEO is a brilliant move.  I think your company is on the cutting edge of something great.  I don’t see REOs flooding the market.  I see a measured pace for REOs especially as the number of workouts and short sales continue to increase.  I think the LEO program will be a great success in California.  I recognize that it’s a privilege to work with your company.

For Sale By Owner … Are there downsides to this approach?

A “For Sale by Owner” is a homeowner, who decides to sell their property without a real estate professional. There are some downfalls to this approach for a homeowner, which may include limited advertising and lack of knowledge in the real estate field.

A homeowner can advertise in newspapers, online, and host an open house. A real estate professional can offer the same and give your property exposure to their real estate network, in addition to other services. Realtors have access to the Multiple Listing Service also known as MLS. This system allows other realtors throughout the area to pull up properties for sale, in an area their buyer may be interested in looking. This opens up maximum exposure for the homeowner.

Lack of knowledge in the real estate field can cause a home to be over priced in a competitive market. In turn, an overpriced home can sit on the market for months. A real estate professional has expertise in the local real estate market. They are able to provide efficient market analysis to price the home according to the market. This can eliminate costs and unwanted time for the homeowner.

Limited advertising and lack of knowledge in the real estate field are only a few downsides to selling a home without a real estate professional. Hiring a real estate professional can maximize property exposure, reduce unwanted costs, and eliminate unnecessary time on the market.

HomeTelos LEO Program Announcement

HomeTelos LEO launched its pilot program in 4Q 2008.  The pilot results have been extremely encouraging.  Participating brokers have sold most of the properties assigned at current market prices, while averaging only 29 days on market!  Most exciting have been the positive responses we’ve received from homeowners, brokers and title companies who have experienced the successful results of a completed short sale.  Here are a few of their comments…

  •  “The homeowner was cooperative.  The property was well maintained, the pricing was in line with my BPO and, the sale occurred quickly…I think this program is great”!!! 
  • Overall experience was very good. Communication from the HomeTelos team was great”!
  • “The ease in which we were able to get answers from the lender via HomeTelos exceeded my expectations”!

Expansion of the HomeTelos LEO Program is imminent, but for good reason lender resources have been focused on keeping people in their homes over the past few months, delaying the referral of many potential leads.  In the meantime HomeTelos plans to add an additional loan servicer and continue expansion of the program in the months ahead.

Working together, we will help families, lenders and our markets achieve better outcomes by avoiding foreclosures.  Visit www.hometelos.com for additional information on the HomeTelos LEO Program and pre-approved short sales.